Refund Policy Effective Date: 7/1/25

At Tower University, we are committed to delivering high-level educational content and value to our users. Please read our refund policy carefully before subscribing.

1. Subscription-Based Access Tower University operates on a subscription model. When you subscribe, you are billed monthly (or annually, depending on your selected plan) in advance for access to our platform and content.

2. Refund Eligibility Because Tower University grants immediate access to proprietary content upon subscription, all payments are non-refundable once access has been granted. We do not offer refunds for partial months or unused time on the platform.

We encourage you to review the package details carefully before completing your purchase.

3. Cancellation Policy You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period, and you will retain access through that date.

No further charges will be made after cancellation, but previously paid fees will not be refunded.

4. Billing Issues or Errors If you believe you were charged in error, please contact us at support@towerleadership.com within 7 days of the billing date. We will investigate the issue and correct any mistakes promptly.

5. Exceptional Circumstances In rare situations such as duplicate charges, technical errors, or verified platform access issues, we may issue a refund at our sole discretion. These are handled on a case-by-case basis and require written request and review.

6. Contact Us If you have any questions about your subscription, billing, or this refund policy, please contact our support team at: support@towerleadership.com